Attendance/ Makeup Policy
Once you are registered we will schedule you for a set day/time. Unless your child moves up to the next level, this will be your child’s day/time until they graduate. Classes and day/times are always fluctuating by the demand of that level. Working with children and families we all know things happen, parties are planned, and kids get sick. However, we limit (1) makeup class per every quarter (every 90 days). Please understand our goal is to have every child swimming and to do so we need our little swimmers in attendance. This will prevent any regression and only progress and swim improvements in their performance in the water.
Arrival and Departure
Upon arriving to class all children must have their suits and proper gear already on and ready to go; this includes: goggles, swim caps, rash guards, and sunblock! Please be courteous to our staff as well as fellow swimmers, and understand our lessons are on a time sensitive schedule and every minute of our swim lesson is accounted for. Since each lesson is 30 minutes in length, we ask that you arrive 10 minutes prior to your child’s swim lesson. This will prepare them for entering the water and starting their lesson on time. When leaving the pool please try to take all belongings, SFSL is not responsible for lost or stolen items.
Learn to Swim Guarantee
SFSL knows all our swimmers want to have the ability to say, “I can swim!” Our program is designed to teach new swimmers water safety and survival skills. During each swim lesson with this approach, it is personalized to meet the swimmer’s needs. Although every child learns differently. On different levels at different ages. With that said there is NOT a set amount of swim lessons that we guarantee your child will be swimming. This is to inform parents some swimmers might learn to swim sooner than others. Here at SFSL, we guarantee 100% satisfaction for water improvement or you get your money back!